DemoThis is a preview of the Southwest Gear store — not yet live. Orders and payments are for testing only; no real purchase is made and no card is charged.
Rawlings uniform store closes — Custom orders after the deadline run 6–8 weeks.
Southwest Gear by Diamond Sports Designs

Terms & Conditions

Last updated: June 10, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Southwest Gear online store (the "Store") and any purchase you make from it. The Store is operated by Diamond Sports Designs ("DSD," "we," "us," "our") and is the official team store for Midland Southwest Baseball. By using the Store or placing an order, you agree to these Terms and to our Privacy Policy and Refund Policy. If you do not agree, please do not use the Store.

1. Who we are

Diamond Sports Designs is a custom sports apparel shop located at 7410 Boulevard 26, Suite F, Richland Hills, TX 76118. You can reach us at dsd.orders@diamondsportsdesigns.com.

2. Eligibility

You must be at least 18 years old to place an order, or have the involvement of a parent or guardian who agrees to these Terms. No account is required to shop. You are responsible for providing accurate, current information at checkout, including the player name, number, size, and team for personalized items.

3. Products & custom manufacturing

Most items in the Store are made to order and decorated in-house using sublimation, embroidery, or heat press on manufacturer blanks (including Rawlings, Champro, and Richardson). Because each item is custom-produced:

  • Colors, fabrics, and finishes may vary slightly from what appears on your screen, due to monitor differences and normal manufacturing variation.
  • Manufacturer blanks are subject to availability; if an item becomes unavailable we will contact you to substitute or refund.
  • Sizing follows the manufacturer's chart. See our Size Charts before ordering.

4. Orders, order windows & turnaround

Submitting an order is an offer to purchase. We may accept or decline any order, including where an item is unavailable, where there is an error in price or description, or where we suspect fraud. We will not charge you for an order we decline, or we will refund it.

Uniform items run on order windows so a team's gear is produced together. Custom Rawlings orders placed after a window's deadline typically take approximately 6–8 weeks to produce. The applicable deadline and timing are shown before you check out and on our Ordering Info page.

5. Personalization

You may add a player name (letters, up to 14 characters) and a number (0–99) to eligible items. A live preview at checkout shows exactly what we will print. You are responsible for the accuracy of the name, spelling, number, and size you submit. Personalized items are made specifically for you and are final sale, as described in our Refund Policy. You agree not to submit personalization text that is unlawful, infringing, or offensive; we may decline such orders.

6. Pricing & payment

Prices are listed in U.S. dollars and may change at any time before you order. Applicable sales tax and any shipping charge are calculated and shown at checkout. Card payments are processed by our third-party payment gateway. When you submit payment you authorize the charge for the total shown. Card details are entered into secure fields hosted by the gateway; we do not receive or store your full card number or security code (see our Privacy Policy).

7. Shipping & pickup

You may choose free local pickup at our Richland Hills shop or shipping to the address you provide. Shipping charges and estimated timing are shown at checkout. Risk of loss passes to you upon delivery to the carrier or upon pickup. Delivery timelines are estimates and are not guaranteed.

8. Returns & refunds

Returns, exchanges, and refunds are governed by our Refund Policy, which is incorporated into these Terms. In short: custom and personalized items are final sale; unworn blank items may be returned or exchanged within 14 days; and we will make it right if we make a mistake or an item arrives defective.

9. Intellectual property

The Midland Southwest name, crest, and related marks are used with the organization's permission and remain its property. Rawlings, Champro, Richardson, and other brand names and logos are trademarks of their respective owners. All Store content — including text, layout, graphics, and design — is owned by Diamond Sports Designs and may not be copied, reproduced, or reused without our written permission.

10. Acceptable use

You agree not to misuse the Store, including by attempting to defraud us, interfering with the Store's operation or security, scraping or harvesting data, infringing others' rights, or submitting unlawful or offensive content. We may suspend, refuse, or cancel orders and access for conduct that violates these Terms.

11. Disclaimers & limitation of liability

To the fullest extent permitted by law, the Store and products are provided on an "as is" and "as available" basis, and we disclaim all warranties not expressly stated. We do not warrant that the Store will be uninterrupted or error-free. Nothing in these Terms limits any rights you have under applicable consumer-protection law that cannot be waived.

To the maximum extent permitted by law, Diamond Sports Designs' total liability for any claim arising out of or relating to an order is limited to the amount you paid for that order, and we are not liable for indirect, incidental, special, or consequential damages.

12. Governing law & disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that any dispute arising from these Terms or an order will be resolved in the state or federal courts located in Tarrant County, Texas, and you consent to their jurisdiction.

13. Changes & contact

We may update these Terms from time to time; the "last updated" date above will change, and continued use of the Store means you accept the updated Terms. Questions about these Terms? Email dsd.orders@diamondsportsdesigns.com or write to Diamond Sports Designs, 7410 Boulevard 26, Suite F, Richland Hills, TX 76118.